Facebook Sucks At Customer Support?

Here is a sample of Facebook's response to bugs on Facebook ...
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Hi,

Thank you for submitting this bug report and taking time to help us improve the site. Unfortunately, we are unable to respond to every bug report individually, but we are reading them.

For more information about issues currently affecting the site, please visit the Facebook Known Issues Page at http://www.facebook.com/KnownIssues. We appreciate your patience and feedback as we work to improve your Facebook experience.

Thanks,
The Facebook Team

Social Media Platform Analysis for your Brands

Interesting Top-Level analysis of top social sites and how they rank with brand marketing.

Will E-Commerce Help Facebook's Ad Sales?

Brands want to be our "friends" too.
Will E-Commerce Help Facebook's Ad Sales?
Deals With PayPal, App Developers Help Marketers Reap Profits -- and Give the Social Net a Chance to Get a Cut
March 01, 2010
http://adage.com/digital/article?article_id=142322

Facebook Is the Web

Facebook Is the Web’s Ultimate Timesink [STATS]

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